Z Mech did a complete overhaul of the AC in my Ford Escape last June. The repairs were done quickly and I was very pleased. When picking up the Escape I was told there was a 2-year warranty but thought, "That's nice, I'm sure I won't need it."
When I turned on the AC this spring nothing happened. Recalling the warranty I was preparing for a battle over the now inoperable AC, as the mechanics, I have used in the past say one thing and do the other.
Z not only welcomed me in and said it would all be covered once they diagnosed the problem. Z found that the compressor was faulty and replaced it with brand new Ford certified part. Z even ran a leak check to be sure EVERYTHING was functioning properly.
I could not be happier to find a mechanic that stands by his work and warranty without question. I HIGHLY RECOMMEND Z MECH AUTOMOTIVE
Z-Mech are the mechanics you hope you'll get when your car needs repair. Their work is top of the line excellent with a fair price. I also appreciate that Z gives a patient explanation of what's wrong with the car and what will be done to fix it. Z-Mech is the best!
Excellent service outstanding BMW expert!
Although they were unable to fix my car, their customer service was phenomenal. They emailed me the status report of my vehicle with detailed information. Reasons for not fixing our car was due to it not responding to their diagnostic machine. FYI...No reflection on their mechanic skills. They did the best they could to solve the problem.
Friendly, knowledgeable shop. I highly recommend
My car is running great. Everything was done the same day. Service was awesome.
I was in and out in less than an hour. The guys also called before arriving to make sure they had the correct oil for the change. Great service and no unexpected costs!
As always, I can Trust Z-Mechanic!!
Have always liked their work. They are always willing to explain what they are going to do, give an estimate in writing and show and tell what they did. Very pleased.
Great mechanical and customer service!
Wouldn't take my vehicle anywhere else.